Our Repair Services are limited to repair the following issues below:

POWER ISSUES

• Does not turn on
• Does not hold a charge
• USB Charging Port Broken

SOUND QUALITY ISSUES

• Blown Speaker
• No Sound

COSMETIC ISSUES

• Grill replacement

BLUETOOTH ISSUES

• Bluetooth does not connect 

If you are unsure of have questions, please add it to the note section below with the model serial number and issue.

Instructions for shipping your unit:

1. Use original box and packing material if available. Place the packed unit into a cardboard box with bubble wrap, foam or packing paper. If the original box is not available, please use proper bubble wrap, foam or packing paper to ensure no damage to your unit during shipping and place into a proper size box with packing foam, bubble or paper to ensure the item is secure. The arrival condition of the unit will be noted and we are not responsible for any damage from transit due to poor packaging.

2. DO NOT INCLUDE ACCESSORIES, CABLES, ADAPTERS OR PIECES NOT REQUIRING REPAIR. [Example: If you have a damaged soundbar only and the subwoofer is working, please only ship the soundbar for repair.]

3. FOR USE MY OWN SHIPPING CUSTOMERS: Use your Order Name and Order Return Shipping Address for the Return Details on the shipping label. Put the Order Number inside the box and on the description of the shipping label.

FOR PREAPID SHIPPING CUSTOMERS: Affix your prepaid label and ship the unit.

BY CLICKING CHECK OUT YOU AGREE AND UNDERSTAND THE INSTRUCTIONS AND TERMS OF THIS REPAIR.